If you have a life-threatening emergency requiring immediate attention, please call 911
What is a Maintenance Emergency?
We define the maintenance emergency is any issue that our landlords need notified of immediately. As a property management company, we leave it up to our tenants to determine what they consider an emergency.
Allowing the tenant to determine urgency can be abused, so we use a pre-defined list of maintenance emergencies. When a tenant calls with a maintenance issue that matches an item on the list, the call is immediately dispatched to maintenance. If the issue does not match an item on the list, the tenant is notified that their request has been recorded and will be handled during regular business hours.
List of Common Emergency Maintenance Issues
Below is our list of property management maintenance emergencies.
Emergency / After Hours Contact Number
Call/Text at 678-499-1660, 404-451-5308*
*These numbers are for non-life threatening emergency matters requiring immediate attention from Vistaray USA.
Any comments: [email protected]
What is a Maintenance Emergency?
We define the maintenance emergency is any issue that our landlords need notified of immediately. As a property management company, we leave it up to our tenants to determine what they consider an emergency.
Allowing the tenant to determine urgency can be abused, so we use a pre-defined list of maintenance emergencies. When a tenant calls with a maintenance issue that matches an item on the list, the call is immediately dispatched to maintenance. If the issue does not match an item on the list, the tenant is notified that their request has been recorded and will be handled during regular business hours.
List of Common Emergency Maintenance Issues
Below is our list of property management maintenance emergencies.
- Fire
- Flood
- Freezer Out
- Lockout
- No A/C
- No Electricity
- No Heat
- No Hot Water
- No Water
- Sewer
- Pipe Frozen
- Refrigerator Out
- Toilet Clogged
- Water Leak
Emergency / After Hours Contact Number
Call/Text at 678-499-1660, 404-451-5308*
*These numbers are for non-life threatening emergency matters requiring immediate attention from Vistaray USA.
Any comments: [email protected]